PRIVACY POLICY

1. DATA CONTROLLER

• Company Name: ALTANETICA SL (hereinafter the “Controller”).
• Tax ID: B65675399
• Address: C/ JOSEP PLA Nº8 - 17252 - SANT ANTONI DE CALONGE - GIRONA
• Telephone: 972662943
• Email for communications regarding Data Protection: help@ghofi.com

1.1 Applicable Regulations

Our Privacy Policy has been designed in accordance with EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and Organic Law 3/2018 of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights.

By providing us with your data, you declare that you have read and understood this Privacy Policy, and you give your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms expressed herein.

The Entity may modify this Privacy Policy to adapt it to new legislation, case law, or interpretations by the Spanish Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy, and General Terms and Conditions that may apply to specific products or services, if such access involves any special considerations regarding the protection of personal data.

1.2. Our Data Protection Officer

LOPDMONTOLIU I SERVEIS SL, with Tax Identification Number (NIF) B55261804. The contact telephone number is 625459540 and the email address is info@lopdmontoliu.es

2. PURPOSE OF PROCESSING PERSONAL DATA

We process your personal data for the following purposes:

• To provide you with information related to the products and services offered by our company, as detailed on this website.
• To process the contracting of our services through acceptance of the corresponding quote/order and/or the signing of a commercial contract.
• To send you news and updates about our company, as well as updates to our catalog of products and services, via email and/or mail.

2.1 Data Retention Period

We will retain your personal data from the moment you give us your consent until you revoke it or request the restriction of processing. In such cases, we will keep your data blocked for the legally required periods.

3. LEGAL BASIS AND DATA COLLECTED

The legal basis for processing your data is the express consent you provide through a positive and affirmative action (filling out the corresponding form and checking the box to accept this policy) when you provide us with your personal data.

3.1 Consent to Process Your Data

By filling out the forms, checking the box “I accept the Privacy Policy” and clicking to submit the data, or by sending emails to the Company through the designated accounts, the User declares that they have read and expressly accepted this privacy policy, and gives their unequivocal and express consent to the processing of their personal data for the purposes indicated.

3.2 Data Categories

The data collected falls under the category of identifying data, such as: First and Last Name, Telephone Number, Postal Address, Company, Email Address, as well as the IP address from which you access the data collection form.

4. SECURITY MEASURES

As part of our commitment to guaranteeing the security and confidentiality of your personal data, we inform you that we have adopted the necessary technical and organizational measures to ensure the security of your personal data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of the art, the nature of the data stored, and the risks to which it is exposed, in accordance with Article 32 of the GDPR (EU) 2016/679.

5. DATA TRANSFER

No data transfers or international transfers of your data are foreseen, except those authorized by tax, commercial, and telecommunications legislation, as well as in cases where a judicial authority requires it.

6. USER RIGHTS

Any interested party has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defense of legal claims. For reasons related to their particular situation, interested parties may object to the processing of their data. The Data Controller will cease processing the data, except for compelling legitimate grounds, or for the exercise or defense of possible legal claims. In accordance with current legislation, you have the following rights: the right to request access to your personal data, the right to request its rectification or erasure, the right to request the restriction of its processing, the right to object to its processing, the right to data portability, and the right to withdraw your consent. You also have the right to file a complaint with the Spanish Data Protection Agency.

6.1. How do I exercise my rights?

To exercise your rights, you must contact the data controller and request the corresponding form for exercising the chosen right. Alternatively, you can contact the competent supervisory authority for further information about your rights. The contact details for exercising your rights are telephone +34 972 66 29 43 and email: help@ghofi.com. Please remember to include a copy of an identification document.

7. CONSENT TO RECEIVE ELECTRONIC COMMUNICATIONS

Likewise, and in accordance with the provisions of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, by completing the data collection form and checking the corresponding "I accept" box, you are giving your express consent to receive information about the Company at your email address, telephone number, fax number, or other electronic means.